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| Help |
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There are two ways to solve your problem if you are stucked:
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| 1. | Report your problems by email. |
| | We shall respond to you within our 5 working days. |
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| 2. | Call our Customer Support at (+65) 64929916 |
| | Our operation hour is from Mon-Fri, 10am-6pm (except Public Holidays) |
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| Pricing |
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here is the pricing of our content & services:
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| Content | Credits | Cost* |
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| Graphics | Theme | 50 | S$1.67 or US$1.00 |
| Color Wallpaper & Color Animation | 20 (40 for mms) | about S$0.66 or US$0.40 |
| Operator Logo & Group Graphics | 10 | S$0.33 or US$0.20 |
| Picture Message | 20 | S$0.66 or US$0.40 |
| Entertainment | Java Game | variable (from 10 to 150) | less than S$5.00 or US$3.00 |
| Video | 50 | S$1.67 or US$1.00 |
| Mobile Apps | 150 | S$5.00 or US$3.00 |
| Text | TextArt | 10 | S$0.33 or US$0.20 |
| Blink Message | 10 | S$0.33 or US$0.20 |
| Flash Message | 10 | S$0.33 or US$0.20 |
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| *Note: 10 credits costs S$0.33 or US$0.20 (based on our best-valued package) |
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| Business Contact |
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| Malaysia |
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| iGuanaMobile Sdn Bhd |
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| D-3-53, IOI Boulevard, Jalan Kenari 5, |
| Bandar Puchong Jaya, 47170 Puchong, Selangor, Malaysia |
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| Customer Support: (+60) 3-80738383 (9am-6pm) |
| Tel: (+60) 3-80761177 |
| Fax: (+60) 3-80761197 |
| Email: helpline@iguanamobile.com |
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| Singapore |
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| Apic Systems Pte Ltd |
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| 2 Marina Boulevard, #03-07 |
| Singapore 018987, Singapore |
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| Customer Support: (+65) 64929916 (10am-6pm) |
| Tel: (+65) 63243470 |
| Fax: (+65) 63243469 |
| Email: helpline@iguanamobile.com |
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| Indonesia |
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| P.T. iGuana Technology |
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| Gedung Total LT3 Suite 0301, |
| Jl. Let. Jend. S. Parman Kav. 106A, |
| Jakarta Barat 11440, Indonesia |
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| Customer Support: (+62) 21-55774468 (9:30am-5:30pm) |
| Tel: (+62) 21-5680502 |
| Fax: (+62) 21-5680604 |
| Email: helpline@iguanamobile.com |
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